Policies

Event Cancelations by HBAFC

In the rare and unfavorable circumstance that an HBAFC-coordinated event is canceled, the following will apply for those who have paid:

  • Registration fees: Participant will be refunded in full, or, in certain cases, may be given a voucher
  • Sponsorships fees: Sponsor will be offered make-good sponsorship benefit opportunities
  • Parade of Homes guidebook advertising: If the guidebook is produced and published, the advertiser will not be refunded
  • Parade of Homes tickets: With copy of receipt and ticket(s), full refund will be issued to the original payment method

Event cancelation specific to the Fox Cities Parade of Homes is outlined in the event’s Terms & Conditions.

Refunds

Membership dues are non-refundable.

Refund of HBA Fox Cities events/classes/etc. registration fees, excluding those for Parade events and/or stated otherwise, will be issued in full when HBA Fox Cities staff is notified of the cancellation no less than seven days prior to the starting date of the event or class. Cancellations received more than 3 business days but less than 1 week prior to the starting date of the event will be refunded at 50% of the original registration fee. Registration fees are non-refundable for cancellations received 3 or fewer business days prior to the starting date of the event date as well as for those that RSVP and do not attend. If the program is not held for any reason, HBA Fox Cities’ liability is limited to the refund of the registration fee. If a request for refund subject to this policy is made less than seven days prior to the event due to an emergency, the executive committee may make, on a case-by-case basis, an alternate decision regarding the amount to be refunded.

Refund of HBA Fox Cities Golf Outing registration will be issued in full when HBA Fox Cities staff is notified of the cancellation no less than 14 days prior to the event. Cancellations received 7-13 days prior to the event will be refunded 50% of the original registration fee. Registration fees are non-refundable for cancellations fewer than 7 days prior to the event as well as those that RSVP and do not attend.

Refund of sponsorship or advertisement fees will be issued in full when HBA Fox Cities staff is notified of the cancellation two months prior to the event and/or production. Fees are non-refundable for cancellations less than two months prior to the event and/or production.

Refunds related to Parade events are addressed in the policies for those events.